Customer Testimonials

Good morning, we had brought our Arcadia for the 3rd time, after many weeks and more than &4,500.00 they still don’t know what is wrong with the air conditioner. It is a certified GMC Denali, thanks God we bought the insurance. My husband is retired however he still has a job, which it makes it hard on us having just one car. The service offered? No service have been provided, three times and still nothing, that doesn’t count as service, it’s the worst. On top of that we paid this monthly payment when the dealer has kept ... Read More

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Google - Oct 6, 2026

Good morning, we had brought our Arcadia for the 3rd time, after many weeks and more than &4,500.00 they still don’t know what is wrong with the air conditioner. It is a certified GMC Denali, thanks God we bought the insurance. My husband is retired however he still has a job, which it makes it hard on us having just one car. The service offered? No service have been provided, three times and still nothing, that doesn’t count as service, it’s the worst. On top of that we paid this monthly payment when the dealer has kept the truck for more than 3 weeks. I will be contacting the BBB this is sad. Aren’t they supposed to have good mechanics?

Great experience from beginning to end. Liz was extremely helpful with managing my claim and repairs.

The ladies were very nice to us. The interprise rental company was right there next to the collision center. The men that worked on my new car did a wonderful job.thanks for all you all did to make us feel that you all care for us

Great service! My car was very clean and Liz Marquez was very friendly and answered all my questions

great job highly recommend them !

I took my 2023 Buick Encore GX in for warranty repair on a failed turbocharger. I told my service writer I had gotten it diagnose and it coded out to be a failed turbo. The technician then diagnosed it and said it was a blown turbo cooling hose. I was charged $898.00 for the repair only to drive off the lot 2 miles and the engine light came back on and the instrument board message saying engine reduced power which is why I took it in for in the first place. The service agent (Seneca Coats) had charged me for a new hose ... Read More

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DealerRater - Sep 7, 2026

I took my 2023 Buick Encore GX in for warranty repair on a failed turbocharger. I told my service writer I had gotten it diagnose and it coded out to be a failed turbo. The technician then diagnosed it and said it was a blown turbo cooling hose. I was charged $898.00 for the repair only to drive off the lot 2 miles and the engine light came back on and the instrument board message saying engine reduced power which is why I took it in for in the first place. The service agent (Seneca Coats) had charged me for a new hose because he claimed it was not a turbo warranty related issue. I spoke to the service manager (Robert Lopez) and explained the situation seeing my car had been there 5 days and they couldn't get to it for another 4 days which to me was unacceptable. He assured me they would get on it right away. Come to find out the turbo was bad all along and after doing some research come to find out that the blown hose could have been cause due to the failed turbo creating excessive pressure due to the higher running RPM'swhich would classify the blown hose as warranty related damage and i shouldn't have been charged for the repair. I feel they misdiagnosed the problem as I had already told my service writer that the turbo was bad. I feel I'm owed a refund as it was a warranty related issue. I have been a loyal customer of Chuck Nash since 2017 and a return customer as this is my second Buick I have bought from them. I take all my service needs and repairs to them as they have always done good in the past. I will reach out to Mr. Lopez on Tuesday when they come back to work and if he can't resolve the problem then I'll go up the ladder to the general manager and so on until I get some positive results on this matter. Im 70 years old on a fixed income and that $898.00 charge left me broke for the rest of the month!

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I chose Chuck Collision Center for my Car repair because I expected professional, high-quality repair work. Unfortunately, my experience was extremely disappointing.

⭐⭐⭐⭐⭐ Absolutely outstanding service from Megan Moore! I brought my 2021 Chevy Blazer in for service, and Megan Moore was absolutely amazing from start to finish. She handled everything professionally and went above and beyond to get my repairs 100% covered under my warranty, which I truly appreciated. What really stood out to me was how transparent, informative, and detailed Megan was throughout the entire process. She took the time to explain what was happening, kept me informed, answered my questions, and made sure I understood everything before moving forward. I never felt confused, pressured, or left wondering what was going on. Warranty-related ... Read More

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Google - Sep 1, 2026

⭐⭐⭐⭐⭐ Absolutely outstanding service from Megan Moore! I brought my 2021 Chevy Blazer in for service, and Megan Moore was absolutely amazing from start to finish. She handled everything professionally and went above and beyond to get my repairs 100% covered under my warranty, which I truly appreciated. What really stood out to me was how transparent, informative, and detailed Megan was throughout the entire process. She took the time to explain what was happening, kept me informed, answered my questions, and made sure I understood everything before moving forward. I never felt confused, pressured, or left wondering what was going on. Warranty-related repairs can be incredibly frustrating, but Megan made the entire experience FRUSTRATION-FREE! She genuinely cared about helping me and made sure everything was handled correctly. I have dealt with automotive service departments before, and I can honestly say that Megan provided the best service I have ever experienced when it comes to warranty-related work. She is a true asset to the service department and deserves recognition for the way she takes care of her customers. Thank you, Megan, for making the whole process so easy and stress-free! 5 stars all the way! ⭐⭐⭐⭐⭐

They did a great job after I got rear-end. My Broco looks like new. I would recommend Chris and his team to anyone. Chris kept me informed throughout the process.

I have to say that I have never met a nicer and more kind bunch of people. They were personable and professional and oh so very helpful. I highly recommend. Thank you, Maria and Chris.

Very good service. Kept us well informed. Liz went above and beyond working with the insurance company to get our truck repaired and back to us quickly.

Great customer service, Maria especially was very sweet and helpful! They even offered to give me a ride home during my alignment so that I didn’t have to wait, which I didn’t end up needing because they got it done quicker than expected, but I thought was super nice.

I am extremely disappointed with the level of customer service and communication I have received from this service department. After my vehicle was rear-ended in November 2025, repairs at the collision center began during the second week of December. The vehicle was returned to me on January 19, appearing to be repaired. However, within 5–7 days, I began experiencing issues with the vehicle's sound system and electrical components that were not present before the repair. I contacted the collision center to resolve the issue, but was informed this is no longer a collision center problem and I needed to go through the ... Read More

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Google - Aug 5, 2026

I am extremely disappointed with the level of customer service and communication I have received from this service department. After my vehicle was rear-ended in November 2025, repairs at the collision center began during the second week of December. The vehicle was returned to me on January 19, appearing to be repaired. However, within 5–7 days, I began experiencing issues with the vehicle's sound system and electrical components that were not present before the repair. I contacted the collision center to resolve the issue, but was informed this is no longer a collision center problem and I needed to go through the service center for warranty repairs. I attempted to schedule service appointments throughout February, but those efforts were unsuccessful. I was finally able to bring the vehicle in on March 16, where it remained at the service center for five business days. During that time, the technicians performed diagnostics and identified the cause of the electrical issue, yet no repairs were completed. Additionally, I informed the service department of a known recall affecting my vehicle, but that issue was not addressed during the time it was in their possession. I could not leave my vehicle because no rental or loaner vehicles were available. I rely on my vehicle to commute to work, making this an unreasonable situation. I was initially told the next available loaner would not be available for approximately three weeks. Since then, I have made numerous phone calls and sent text messages in an effort to obtain a loaner vehicle. Unfortunately, my calls were not returned, my messages went unanswered, and there was little to no communication from the service department. On June 12, I went to the dealership in person and spoke with Service Manager Robert Lopez. He assured me that a loaner vehicle would be available within three days. Despite that commitment, I received no follow-up communication. Additional phone calls to both the service department and Mr. Lopez were not returned. As a final attempt to resolve the matter, I sent an email on July 9 requesting an update. As of August 4, I have still not received a response. At this point, I am still waiting for a loaner vehicle so the dealership can complete repairs that were identified months ago. What has been most frustrating is not only the delay in resolving the issue, but the complete lack of communication, follow-through, and customer service throughout this process. Customers should not have to repeatedly chase updates or wait months for a promised solution, especially when the dealership has already diagnosed the problem. I expect better accountability, timely communication, and a genuine effort to resolve customer concerns. Based on my experience, I cannot recommend this service department.

I brought my car in to get some repairs done. They were so easy to work with. Even contacted Enterprise and set me up with a rental. They kept me updated through the time my car was repaired. It looks brand new. I'm really impressed with them.

My vehicle was in for collision damage. Repairs were completed and phenomenal.

Chris Narveiz was very professional and very good to work with. Thanks again Chris

Great service and communication

I purchased a new 2026 Nissan kicks that had a passenger door that would not close right cavender Nissan sent me here at chuck Nash to correct Nissans flaws.

I had some service work done after my AC died on me in our Texas heat, and delt with Megan who was absolutely AMAZING in service, from start to finish. I can't tell you the frustration I had when I purchased my extended warranty from Bluebonnet, and had to call the war company only to hear nothing but negatives from them. I took my vehicle to Megan at Chuck Nash, and explained the situation, and she said "I got you!" and I believed her. She kept in contact with me 100%, and let me know everything they were ... Read More

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Google - Jul 17, 2026

I had some service work done after my AC died on me in our Texas heat, and delt with Megan who was absolutely AMAZING in service, from start to finish. I can't tell you the frustration I had when I purchased my extended warranty from Bluebonnet, and had to call the war company only to hear nothing but negatives from them. I took my vehicle to Megan at Chuck Nash, and explained the situation, and she said "I got you!" and I believed her. She kept in contact with me 100%, and let me know everything they were doing, and what they were waiting on. She NEVER over promised anything, and was straight out of the gate. can't say enough about the service, and professionalism from Megan, and everyone I ran into in that dealership, and service dept. I'm not one to write reviews much, and just let things go because of all of the intitled Karen and Bob's of the world who except everything for nothing. I'm not that guy. I genuinely appreciate her, and the service department she represents. Art Garcia

Don't waste your time, they never get back with you when it comes to getting an update on the vehicle you're purchasing. Called them for a whole week and they kept saying they'll call back. Told me they loaned out the car I was purchasing and kept saying they'll try to get it there and never did.

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I purchased a 2026 Chevy Silverado EV from here. Seemed like a great buying experience at first... I acquired a 3k mile 2026 model. Part of the deal was to remove a dent in the driver side door and buff out some scratches out of the hood. The vehicle was also making a weird whistling noise. I dropped the truck off on 6/17 to address the purchase order agreement and the noise I am hearing. I also signed my loan paperwork like a naive consumer trusting the dealership chose the best option for me only to discover with a 780 mid fico the finance ... Read More

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Google - Jul 6, 2026

I purchased a 2026 Chevy Silverado EV from here. Seemed like a great buying experience at first... I acquired a 3k mile 2026 model. Part of the deal was to remove a dent in the driver side door and buff out some scratches out of the hood. The vehicle was also making a weird whistling noise. I dropped the truck off on 6/17 to address the purchase order agreement and the noise I am hearing. I also signed my loan paperwork like a naive consumer trusting the dealership chose the best option for me only to discover with a 780 mid fico the finance director put me 2 points higher than my local credit union. I refinanced and I pray this dealership loses their compensation from Capital one for being shady. The vehicle would sit in service from 6/17 to 7/6. The service department claimed to not hear a sound and there are new deeper more noticeable scratches on the door and hood and the truck is still making that weird noise. I made a bad decision coming here from San Antonio and now I have to live with it. I won't ever do business here again. SA was a bit more costs but more than likely none of these issues and no moronic 1 hr drive to get here. I recommend not coming here.

I recently had my vehicle repaired at Chuck Nash Collision Center and I couldn’t be more pleased with the service that I received. From the initial phone call answered by Maria to all the details handled by Chris every request was taken care of, not only with a smile, but professionally. Their constant communication with my insurance adjuster and myself made me comfortable with the process and made sure my vehicle was completed in a timely manner and the outcome exceeded my expectations. I highly recommend Chuck Nash Collision Center for their friendly, professional services.

I had a great experience at Chuck Nash Chevrolet's service center in San Marcos. The lounge was comfortable, and notifications on the TV screen let you know where your vehicle is in the maintenance queue. Staff were friendly and helpful, particularly Riley Borneman and Ivan Gallardo. Highly recommended 👌

Great service and communication.

Brought my car in, a 1992 mustang to be repainted. After over 2 months and alot of unnecessary drama, I finally got it back this morning. 60% is one color green 40% is 2 shades darker green. Lost parts, improperly installed sunroof, lost interior trim. What kind of paint shop paints a car with non matching colors, and then tells the customer its complete. I expect for the car to be fixed and painted right. If this doesn't happen Chuck Nash will be paying for a complete paint from another bodyshop and pick up the bill. Hopefully, we won't have to litigate this ... Read More

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Google - Apr 24, 2026

Brought my car in, a 1992 mustang to be repainted. After over 2 months and alot of unnecessary drama, I finally got it back this morning. 60% is one color green 40% is 2 shades darker green. Lost parts, improperly installed sunroof, lost interior trim. What kind of paint shop paints a car with non matching colors, and then tells the customer its complete. I expect for the car to be fixed and painted right. If this doesn't happen Chuck Nash will be paying for a complete paint from another bodyshop and pick up the bill. Hopefully, we won't have to litigate this matter. I did not get what I paid for. I expect to hear from Ginger next week to resolve this MAJOR issue. The customer taken for granted, Todd Ivey These pics of the wheel well are also an issue we need to talk about. My mechanic sent me these at 5pm today, not sure what's going on with this. This was a non issue prior to paint. The tires have 8000 miles on them. Also, I think it would be a really good idea to get a paint rep. involved to find out how to fix my muti-colored green paint job. Also the headliner is falling down, trim piece in the front is missing. So many things to list. The car is at Riley Auto Care in San Marcos. It is very hard to believe that you would turn a car out to a paying customer that is not the same color, I am actually at a loss for words now. Travel to Rileys and take a look for yourself.

Olaf was great!

Very good pricing and repairs on my trucks, great work guys thanks so much

The best dealership in Texas

Excellent Service

Thank you, Alex Perez, for helping me get my 2025 Equinox! From the very beginning to the very end, Alex made the whole process smooth, easy, and stress-free. He was professional, helpful, and really took the time to make sure everything went well. I truly appreciate all of his hard work and would definitely recommend Alex Perez to anyone looking to buy a vehicle. Thanks again, Alex!

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Chuck Nash body shop staff was very helpful with the repair and insurance claim process. Work was completed very quickly.

Would not recommend. $280/hr labor for diesel is a joke. Foreman overestimates job duration, for instance told me 25 hours to replace a wiring harness without even knowing if that was the true problem. Covert is much better.

I’m incredibly thankful for the experience I had with Jay at Chuck Nash in San Marcos, TX. He was kind, patient, and truly took the time to make sure I felt comfortable and supported throughout the entire process. Jay listened, answered every question, and made what can be a stressful experience feel easy and positive. You can tell he genuinely cares about helping people, and that made all the difference. I highly recommend Jay to anyone looking for a great car-buying experience.

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5 stars specifically for Salesman - Daniel S. So helpful and insightful. I could not be more happy with my experience.

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People at the express servicing station are nice and friendly, but charge a 3% fee on all credit card transactions including the GM credit card.

Liz is the best

I have been taking my vehicles to Chuck Nash for years for any bodywork. They do a great job!

“I had an excellent experience. Adan Herrera went above and beyond to help with everything I needed. He was patient, knowledgeable, and truly made the process stress-free. I really appreciate his effort.”

Its hard to find great employees willing to go the extra mile and provide excellent customer service. Keno understood my concerns and addressed them immediately. He is a very professional and respectable. Rather than spoon feeding you a bowl of malarky, he did right by asking the questions and providing correct answers while responding with empathy. Previous experiences had me reconsider stepping foot back onto the service lot. The five stars are for Keno and as of today, I will only work with him.

Two Months of Finance and Paperwork Failure – Deal Still Not Fixed On September 22, 2025, I purchased a used 2025 GMC Sierra with ~17,000 miles from Chuck Nash Chevrolet Buick GMC. I traded in two vehicles: -2022 GMC Sierra – financed with GM Financial -2022 Buick Encore – financed with Chase Auto Finance The next day, September 23, I discovered the odometer mileage on the 2025 Sierra did NOT match the contract. The truck actually had nearly 24,000 miles—almost a 7,000-mile discrepancy. I notified the dealership immediately. On September 27, I met with the used car sales manager. He refused to offer anything in writing and verbally offered only ... Read More

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DealerRater - Nov 14, 2025

Two Months of Finance and Paperwork Failure – Deal Still Not Fixed On September 22, 2025, I purchased a used 2025 GMC Sierra with ~17,000 miles from Chuck Nash Chevrolet Buick GMC. I traded in two vehicles: -2022 GMC Sierra – financed with GM Financial -2022 Buick Encore – financed with Chase Auto Finance The next day, September 23, I discovered the odometer mileage on the 2025 Sierra did NOT match the contract. The truck actually had nearly 24,000 miles—almost a 7,000-mile discrepancy. I notified the dealership immediately. On September 27, I met with the used car sales manager. He refused to offer anything in writing and verbally offered only free fuel and oil changes for 7k miles. When I asked for that in writing, he told me: -“I won’t be held hostage over the mileage error.” -“Take the verbal deal or we’ll cancel the deal.” I asked for until the next day to decide. On September 28, I cancelled the deal and returned the 2025 Sierra. The dealership returned both of my trade-in vehicles. That should have been the end of it. It wasn’t. As of November 14, 2025 — almost TWO MONTHS later: 1️⃣ 2022 GMC Sierra loan (GM Financial) — STILL not reinstated GM Financial shows: -$0 balance -“Payments Unavailable” They repeatedly tell me they are still waiting on Chuck Nash to submit the unwind paperwork. 2️⃣ 2025 GMC Sierra loan (Greater Texas Credit Union) — STILL ACTIVE & LATE Even though I returned the truck on September 28, the credit union shows: -Active loan -Payment due Nov 6, 2025 -Loan now marked late I am being charged for a truck I do not have. 3️⃣ 2022 Buick Encore loan — delayed so long, it showed months of late charges I finally sold the Buick myself to Mercedes-Benz of Austin, but that transaction is still not fully completed, and I am still waiting on final resolution. Loyal customer for 20+ years — treated like this? I’ve bought over 10 vehicles from Chuck Nash in the last two decades. This is only the second issue I’ve ever had with them — but it is by far the worst. I truly don’t believe the dealership appreciates long-term loyal customers. If this is how Chuck Nash treats loyal customers, then it may be time for me to go elsewhere. Shame on you, Chuck Nash. Shame on you. Buyers beware.

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I just need to share my experience at chuck nash today!! The store was beyond clean and so cute!! everything was easy to find and the people there were so sweet 💕 Rocio helped me out and she was an absolute sweetheart! So patient, so kind, and really went out of her way to make sure I left happy. Rocio loves what her job is clearly and she is very social and sweet! You can tell she truly loves her job! We need more people like sweet rocio working🤍🤍customer service like that and people like rocio totally make my day! ... Read More

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Google - Oct 28, 2025

I just need to share my experience at chuck nash today!! The store was beyond clean and so cute!! everything was easy to find and the people there were so sweet 💕 Rocio helped me out and she was an absolute sweetheart! So patient, so kind, and really went out of her way to make sure I left happy. Rocio loves what her job is clearly and she is very social and sweet! You can tell she truly loves her job! We need more people like sweet rocio working🤍🤍customer service like that and people like rocio totally make my day! thank you guys!

Jarrett Davies, Brandii, Gary, Isidro, Charles, and Jose took really good care of me because mainly because they took good care of my vehicle. I took it in not too long ago and I got it back today looking awesome. Through the whole process they consistently let me know what the status was almost and they took care of the whole situation with the adjuster. I will definitely continue to refer them and use them when needed. THANK YOU!!

Great customer service.

Liz Marquez was very professional and checked the damage on my Nissan Sentra. I dropped it off on a Monday morning and I was able to to pick it up on Friday afternoon. They did a wonderful job on my car.

5 stars specifically for service writer Sam K. Very helpful, responsive and easy to get in touch with.

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When I went into the showroom I honestly did not know what I wanted but Jesse Garcia Arellano immediately came up to me and asked if I needed assistance. He had no idea how picky I was when he asked that question. I told him all the things I didn’t want. The only things I definitely wanted were a medium size SUV with a large cargo area and leather seats. I currently owned a GMC Terrain and I was happy that. Jesse was so patient with me and my demands(pickiness). He drove me around the lot several times ... Read More

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DealerRater - Jul 6, 2025

When I went into the showroom I honestly did not know what I wanted but Jesse Garcia Arellano immediately came up to me and asked if I needed assistance. He had no idea how picky I was when he asked that question. I told him all the things I didn’t want. The only things I definitely wanted were a medium size SUV with a large cargo area and leather seats. I currently owned a GMC Terrain and I was happy that. Jesse was so patient with me and my demands(pickiness). He drove me around the lot several times and searched his computer for the perfect vehicle for me. Finally after several hours Jesse found my perfect vehicle! It is a 2025 Buick Envision in Smokey Amethyst with light leather seats. I’m loving my purchase and I am eternally grateful to Jesse and his patience. He helped me setup and understand the space age dashboard and made sure I was comfortable with everything before I left for my travel home, which by the way is 40 miles from Chuck Nash. This is the fifth vehicle I’ve purchased from them because of their excellent customer service. if anyone is considering purchasing a vehicle, go see Jesse at Chuck Nash!

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We were in search of a vehicle and found David Garcia @ Chuck Nash. Who is kind responsive & very courteous. We were very satisfied with his service. He was very helpful in purchasing our vehicle. I recommend him & Chuck Nash very highly! Thanks David be showered with God’s Blessings!

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My car was brought in with a factory issue that required me to leave my car in Tx. The will implement the "reunite program and bring my car back to me. Will update this if necessary.

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I wish to put zero stars for both the service and 2023 GMC Yukon. I dropped about 2 weeks ago and they still working and not reporting what is going on with my vehicle. Worst service worst suv. Don't buy and don't get service here.

The add-ons (paint protection) charged at this dealer was not found to be actually done. I had a detail company check thickness of paint etc. with a digital meter used in this industry. No protective layer was found in 5-6 mil measurements that would be considered effective. A 7-8 mil detection would be the standard. Their lifetime battery add-on also is suspect. No warranty paperwork was given as promised on either item.

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No Car Fax was provided to me on my 2019 Dodge Ram. My sales rep was Daniel.

No Car Fax was provided to me on my 2019 Dodge Ram. My sales rep was Daniel.

Service department is excellent. I called this morning at 8, they worked us in, fixed the problem and returned a clean car! Mario in the express service area was wonderful. We are new to the area and have found our car service home!

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The Enclave Essence ST is just what we needed. I feel much safer in it. Our Prius V was way to loud for us to hear each other. The Enclave is so quiet, road noise reduced, tires larger, etc. We will be getting close to the 33 mpg that we were getting with our 7 year old car. Jason Offers was very helpful explaining the features.

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Dropped off my vehicle and they had it for more than two weeks almost. Then I get my car back and have it for only one day before my battery dies. Apparently, they put a screw in a terminal causing the discharge. Not to mention the person in charge of the case for the repair was a sarcastic and rude person.

I purchased the new 2024 Traverse and I am in love! Jessica Megason worked with me starting months ago to preorder this vehicle. She kept me informed and updated throughout the process. The day it arrived her and her team were ready with the paperwork and I was in and out of there in 3 hours. I highly recommend Chuck Nash and ask for Jess!

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Since 2003, I have purchased all of my vehicles at dealerships owned by the Chuck Nash Auto Group. The buying process is made easy and done quickly due to the experience and friendliness of all of the staff. They recognize that ones time and money should be treated with the respect and efficiency needed in this business world today. If you have not used their services before, please give the an opportunity to make you a loyal, returning customer just as they did for me.

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They do not work with you at all. Can’t answer a simple question and Edward was extremely rude with no customer service adequate. We were ready to buy until he came to us and made the experience a nightmare. Waste of time coming to this dealer.

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Do not take a vehicle here for repair unless you are ok with not having it for at least a month and a half minimum. I gave them the benefit of the doubt after the first time took 3 months to figure out a transmission issue but we will never use this place again. The sign out front says "hiring technicians". They might want to actually look for a good technician.

Always great service, Quick to service your car, Reliable, Dependable mechanics, Knowledgeable service people, Parts service people quick to make sure you have your parts asap Service rep was Josh and his customer service is phenomenal. Thank you Josh and Chuck Nash Chevrolet

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Very informative and didn't take long and kept us notified on the job completely satisfied.

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We just bought a truck from Chuck Nash. My recommendation to anyone looking to buy a vehicle is to stop here first. Our salesman Jason Olfers was outstanding. He made the whole purchasing experience pleasant. When we get ready to buy again, we will surely come here.

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Repair took way longer than was told, had to be re done several times before it was correct. Bad customer service, contact person would never return calls, or keep me informed of status. I was having to keep calling in order to get updates/status.

I purchased a new vehicle from Chuck Nash. I went to see a used vehicle and ended up buying a new 2024. I had a monthly budget and needed to stay within that price range. Finance made that happen.

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We recently bought an SUV from Chuck Nash and our salesman Tom Naughton was the best! Very friendly and listened to my concerns (I have mobility issues) and then found me a car that would work for me. If you are looking for a car and would like a great experience, please go and see Tom.

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AVOID AT ALL COSTS! I entrusted my car to this shop for minor bumper repair after it was backed into in July. The entire process turned into a nightmare. It took them a month to complete the work, and when we finally picked up the car, it was in worse condition than when I dropped it off. To start, there was paint overspray all over the hood, both lights, and the wheel, and nobody at the shop seemed to have noticed. The bumper, which was the main focus of the repair, had a shoddy paint job. It was evident that ... Read More

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Google - Nov 9, 2023

AVOID AT ALL COSTS! I entrusted my car to this shop for minor bumper repair after it was backed into in July. The entire process turned into a nightmare. It took them a month to complete the work, and when we finally picked up the car, it was in worse condition than when I dropped it off. To start, there was paint overspray all over the hood, both lights, and the wheel, and nobody at the shop seemed to have noticed. The bumper, which was the main focus of the repair, had a shoddy paint job. It was evident that there was dirt on the bumper during painting, and instead of addressing it, they simply sprayed over it, resulting in a bumpy finish. When I brought up these issues, our representative, Anthony, was incredibly rude, condescending, and dismissive. It was only when my husband intervened that Anthony changed his tone, although he still defended their actions and refused to acknowledge any fault. We had to escalate the matter to the manager, Ginger Lopez, who, despite not being the collision manager, was filling in that day. She was understanding and committed to resolving the problems. However, the issues persisted. Despite agreeing to clean off the overspray, upon picking up the car, they had forgotten to address the overspray on one headlight and the wheel. Ginger assured me I could return in a few days to finalize the cleanup when they would also address the bumper finish. Several weeks later, Ginger informed me they were still waiting to hear back from the insurance for the bumper repairs, which should have been covered due to poor workmanship, not an insurance issue. Despite multiple attempts, I have been unable to reach Ginger to address the remaining issues with the wheel and headlight. This place is willing to deliver subpar work and exhibits extremely poor customer service. I gave them the benefit of the doubt, hoping for a positive resolution, but after four months of waiting, I feel compelled to share my experience as a warning to others. Save yourself the trouble and steer clear of this establishment. What should have been a simple repair turned into a prolonged headache.

We recently bought a new car from Chuck Nash Dealership, it was the best and quick purchase we have made. A big shout out and thank you to Jason Olfers, he was very helpful and the easiest salesman to work with. Highly recommend this dealership and GO to Jason Olfers.

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They said work would take 3-7 days, but it took 3 weeks. I had to call for most updates.

The service advisor Ivan is always alert to take care of his customers needs always

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Wouldn’t even attempt to work with my insurance haha I had to be a middle man of communication between both parties.

Took 2020 Buick Encore for accident damage, may 30 2023, picked up car today 10/06/23 along time to repair car. Car was repaired quality was below my expectations.

Updating my review accordingly. I picked up my vehicle Late September after dropping it off End of July. And ever since then it's been issue after issue. I advocated for my car to be repaired due to the current car market but honestly, at this point dealing with this body shop has been complete disappointment after disappointment. Ever since I have picked up my vehicle from the repair shop, my sensor lights continue to turn on as well as my check engine light. I've googled for hours what it could be, the light coming on when it's ... Read More

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Google - Sep 26, 2023

Updating my review accordingly. I picked up my vehicle Late September after dropping it off End of July. And ever since then it's been issue after issue. I advocated for my car to be repaired due to the current car market but honestly, at this point dealing with this body shop has been complete disappointment after disappointment. Ever since I have picked up my vehicle from the repair shop, my sensor lights continue to turn on as well as my check engine light. I've googled for hours what it could be, the light coming on when it's raining is common, not a huge deal. But none of the people state that the check engine light turns on or that their vehicle completely stalls after it does turn on. I've taken it back 4 times to get looked at, the last time I told them the car stalled and they assured me that it was the sensors and that it'd been fixed. A week after picking it up, my lights turn on all over again. I tell the body shop that I'm frustrated and that I expect my car to be repaired and either in the condition it was before, because it never had lights turn on or issues with the check engine light, or total out my car at this point if they can't figure out repairs. They said nope, you gotta figure it out yourself and if it's related to the accident we'll get it covered but if not, well good luck. If my vehicle never did any of the things it's doing now before my accident then it's safe to say that it probably directly relates to the accident. Don't trust their "guarantee/warranty" for their work. According to the manager, Brandon, they aren't professionals so they can't guarantee anything. This has been the most frustrating and regretful process I've ever found myself a part of. $12,000 later and they don't even care to address any of the issues that may relate to the work they did. A waste of my time, money and resources. Don't waste your time coming to Chuck Nash unless you are okay with not having your repairs guaranteed and have the possibility of the vehicle having further issues after a repair is completed. 0/5 would be the best option for this place.

We were looking for a specific vehicle and after calling multiple dealerships, the staff at Chuck Nash Chevrolet came through for us. Not only were they quick at responding, they made then process quick and effortless. Our sales rep was Alex and his customer service is phenomenal. There were no surprise fees and they were honest and courteous from start to finish. Thank you Alex and Chuck Nash Chevrolet!

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A waste of my time horrible service

Great service great prices and great people. I travel over 50 miles to have my vehicle serviced. Ginger Lopez is very attentive to my needs and to special detail. All of the employees are great. They seems to be one big happy family.

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Chuck Nash has a culture diversity going when it come to professional service repair vehicle fuel system due to defective part and cost me 8k only to damage my air conditioning coming on as it see fit as it’s been hacked but I was told by the service rep that technician no longer work there. They claim they don’t have a loaner it’s been a month riding in 105 and above heat so at what point has this became systemic profiling, and very unprofessional culturally employees?. Your rating is 2 you fixed one problem to cause another. Angry and ... Read More

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DealerRater - Aug 10, 2023

Chuck Nash has a culture diversity going when it come to professional service repair vehicle fuel system due to defective part and cost me 8k only to damage my air conditioning coming on as it see fit as it’s been hacked but I was told by the service rep that technician no longer work there. They claim they don’t have a loaner it’s been a month riding in 105 and above heat so at what point has this became systemic profiling, and very unprofessional culturally employees?. Your rating is 2 you fixed one problem to cause another. Angry and disappointed customers

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I had my car fixed here through insurance and was working with Scott, my experience with him personally was good, although he could've been more proactive with updates, he was very nice and even had the shop fix some minor dents that were there prior which I greatly appreciated but my overall experience wasn't so great. My car was in there for a month and a half with a lot of random excuses and miscellaneous issues that caused even more delays. They never offered me a loaner car or to pay for a rental once my rental coverage ... Read More

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Google - Jul 20, 2023

I had my car fixed here through insurance and was working with Scott, my experience with him personally was good, although he could've been more proactive with updates, he was very nice and even had the shop fix some minor dents that were there prior which I greatly appreciated but my overall experience wasn't so great. My car was in there for a month and a half with a lot of random excuses and miscellaneous issues that caused even more delays. They never offered me a loaner car or to pay for a rental once my rental coverage ran out, even though the delays seemed to be at the fault of the body shop because not once was I told there were parts on back order or anything that was beyond their control.... I picked up my car with my headlight and blinker disconnected and also a $200 pocket knife stolen out of my center console by one of the employees. Not the best experience from what was supposed to be a highly recommended in-network shop with my insurance company.